Ever been screwed by Ali Express?

Has anyone been screwed by Aliexpress
I ordered an item from Aliexpress
I received an e-mail the order had arrived
I checked my mailbox and did not find any item nor did I find any notice from the post office
when I inquired with Ali Express they said to contact the mail carrier
the post office has no record of the package
aliexpress says to file a claim for a refund which was denied
I investigated more on Aliexpress and they said to contact customer care
the customer care page they sent me only has the phone numbers of the post office
the information from Aliexpress says the package was sent and had arrived but was waiting for me to pick it up at the mail carrier
who has no information about the package nor ever left any pickup notice at my home which is customary
there is no information indicating it was ever delivered to my address at the same time
they have my money
I contacted PayPal as I used them to make my purchase and they say I should contact the seller and offer me no help
the seller has my money but I have no package nor any help from Aliexpress or the seller the post office or PayPal
I will be eliminating any future purchases from Aliexpress

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